Birla sun life insurance contact no

Details Required: Please complete all details as requested for on the screen carefully and as per the latest premium information received from BSLI. A sample bill is shown on the screen for reference.

Policy Number: This is the 9 digit Policy Number which is the unique number allotted to you by BSLI. (For eg: 000123456)
  • Client ID. This is the 10 digit Client Id which is the unique number assigned to you by BSLI (For eg: 1234567890)
  • Bill Due Date: Please enter date in dd/mm/yyyy format. BSLI will not accept payments made online after the due date.
  • Total Amount Due: T he renewal premium notice will always have the Total Amount Due for the relevant period. If there is a lapse or you make an extra payment, this will have to be adjusted with BSLI directly by you. BSLI will not accept part payments online.

  • Billing Frequency: BSLI currently sends premium payment information about 30 days prior to premium payment due date.

    Proof of Payment: For all payment made using Kotak Direct Pay and Payment Gateway services, you will get a confirmation screen showing details of the payments made. Additionally in your Statement of Accounts, all online Insurance premium payments will reflect. For example a payment of Rs 1254.36 towards a Birla Sun Life Insurance Co. Ltd Policy No. 000123456 to Birla Sun Life Insurance Co. Ltd on 15th of December 2004, will appear as - <<15/12/2004 DP BIRLASUN 000123456 xxxxxxxx Rs 1254.36> > where xxxxxxxxxx is the unique Bank reference no. that will display on your payment confirmation screen.

    Disputes: In case of any disputes that you may have relating to the amounts billed to you, you will need to contact BSLI directly. We will however definitely assist you in every possible manner to provide you with information on the payments that you have made.

    Processing Time: We are responsible for ensuring that the payment as made by you using Kotak Direct Pay is sent to BSLI by the next working day for all payments received before 5 pm on working days. However the time taken for your payment to reflect with BSLI is dependant on time taken by Birla Sun Life Insurance Co. Ltd. to process the payment. You should ensure that you pay only your latest premium notice using Kotak Direct Pay and at least 2 working days before the due date as mentioned in your notice.

    Charges: At present we are offering this service of making premium payments online absolutely free as a value added service for all our customers.

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