Budget direct home insurance contact

Get a quote or buy car insurance
New Customers: Call our sales centre on 1800 700 027 or get a quote and buy online and get a % discount.
Existing Customers: add new car insurance policies online using Policy Manager and get a % discount or phone 1300 306 560 .

Manage my policy online
Use our online Policy Manager to view and update your current policies. You can even add new Car Insurance policies (and get a % discount).

Get help with my policy
Call our customer services department on 1300 306 560 (+61 7 5436 1755 if you’re overseas).

Lodge or get information about a claim
Call our claims department on 1300 139 591 (+61 7 5436 1755 if you’re overseas).

Send us an Enquiry
Simply fill out our online form .

Submit supporting documentation
Send all NCD proof- and policy-related documentation to [email protected] and all claims- and assessment-related documentation to [email protected]

Note: To avoid any unnecessary delays, please lodge your claim and arrange an appointment before visiting one of our Assessment Centres.

Get immediate assistance
Call our Accident Helpline on 1800 069 336 (+61 7 5412 3488 if you’re overseas).

Lodge a new claim or ask about an existing one
Call our Claims Helpline on 1800 069 336 (+61 7 5412 3488 if you’re overseas). You can also submit your claim online .

Ask about your current home and contents insurance policy
Call our customer services department on 1800 182 310 (+61 7 5412 3512 if you’re overseas).

Send us an enquiry
Simply fill out our online form .

Submit supporting documentation
Send all claims- and assessment-related documentation to [email protected]

Ask about Travel Insurance
Call 1800 444 424 or e-mail [email protected](You can also find information about choosing a policy, payments, policy benefits and making a claim in our FAQ .)

Make a Travel Insurance claim
For policies purchased on and after 1st February 2016:
Call 1800 789 924 or email [email protected]
For policies purchased prior to 1st February 2016:
Call +61 2 9333 3914 or email [email protected]

Get Health Insurance information
Visit our Health Insurance home page. You can also get a complete list of benefits by downloading our Member Guide .

Get a quote or apply for Life Insurance
Call us on 1800 555 048 and our staff will help you every step of the way.

Get help with my policy
Call us on 1800 300 592 to ask any questions about your policy or to change your cover.

Lodge a claim
For policies purchased after 15 July 2013 call us on 1800 700 349 to make a Life Insurance claim.

For policies purchased prior to 15 July 2013 call us on 1300 737 697 to make a Life Insurance claim.

Insurance is arranged by Auto & General Services Pty Ltd (ABN 61 003 617 909, AFSL 241 411, Registered Office: 13/9 Sherwood Rd, Toowong QLD 4066) trading as Budget Direct on behalf of the product insurers, whose details appear on the product pages and in the PDS. Because we don’t know your financial needs, we can’t advise if this insurance will suit you. You should consider your needs and read the Financial Services Guide and the relevant Product Disclosure Statement before making a decision to buy insurance. ^Online Discount Terms & Conditions apply. Our Website Terms of Use apply to your use of this website.

PayPal payments available for online Car, Home, Contents and Home & Contents Insurance products.