Car insurance ombudsman uk address

The Financial Services Ombudsman is a statutory officer who deals independently with unresolved complaints from consumers about their individual dealings with all financial service providers. It is a free service to the complainant. We have set up a wide range of general information on our site. If you would like further information we would be delighted to hear from you.

  • Personal customers of financial services providers
  • Limited Companies Charities, Clubs, Trusts and Partnerships with turnovers of less than €3 million

Which financial service providers can the Ombudsman investigate?

  • Banks
  • Building Societies
  • Insurance Companies
  • Credit Unions
  • Stockbrokers
  • Health insurance companies
  • Money Lenders
  • Bureaux de Change
  • Hire Purchase providers
  • Mortgage, Insurance & other intermediaries
  • Retail Credit Firms
  • Home Reversion Firms